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News Asia

All talk at Kochi as voice response system is installed

01 Nov 2006

Rajiv Gandhi Container Terminal operated by India Gateway Terminal, has introduced an Interactive Voice Response System,linked to SMS and the tracking of containers via the internet.

According to the port authority, this new container tracking system will improve transparency and also raise the comfort level of users at the port.

At the same time, Cochin Customs has indicated it will shortly introduce a risk management system at the same port aimed at identifying high or low risk containers, the aim being to speed up clearance of low-risk containers at the port.