Hamburg bags benchmark first
07 May 2008
Classification society Germanischer Lloyd's award of its first Container Terminal Quality Indicator (CTQI) standard is an important step towards meeting the challenge of comparing global box terminals.
Awarded to Hamburg's Altenwerder Container Terminal (CTA), the CTQI benchmarks the quality standards and performance levels of a terminal to allow like-for-like comparisons.
The certificate confirms that a terminal has exceeded two benchmarks — 50% for key performance indicators and 70% for internal factors, which refer to organisation and suprastructure.
According to the developers of the benchmark, a major breakthrough for the CTQI was establishing a means of comparison: this included replacing throughput figures with defined container moves.
Heinrich Goller, managing director of HHLA Container-Terminal Altenwerder, said that, because of the exchange of knowledge and experience with other international terminal operators during the certification process, "new impulses" for the terminal's development also arose.





