Forth Ports identifies technology opportunities

Tech gain: Forth is rolling out new IT at all of its ports, including Dundee Tech gain: Forth is rolling out new IT at all of its ports, including Dundee
Industry Database

Operator Forth Ports is harnessing technology to set itself apart from other UK ports. 

Currently in the process of updating group-wide IT systems, the operator is looking to automate customer-focussed processes.

Speaking to Port Strategy, divisional director Stuart Wallace said that he believed that technology can be a differentiator, especially for traditional, smaller ports. “We’re starting to think about how we can use technology differently, and how can we use it to make it easier to allow the customer to interact with us - that’s where our thought process is now moving in terms of technology.

“Technology has to be at core of how we get fast, accurate and timely flow of information so we don’t end up duplicate checks and balances. They can be done once and once only.”

Technology has become a “much more intricate bit of the business”, a trend that calls for a management team with different skillsets, he added. 

Forth Ports has ensured staff buy-in partly through the creation of dedicated teams, picking the right people with the right experience in those teams. “It’s not all about admin or IT people, there needs to be a balance with operations people as well.” Mr Wallace said that regular updates; ‘touching and feeling’ the project as it progressed; and rolling out in manageable chunks had helped smooth the transition.

Latest Jobs

Senior Support Engineer

Navis is the leader in Terminal Operations Systems (TOS) with 330 sites, 60% market share of the com... Read more

Cargo Manager

Part of the CMA CGM Group, APL is one of the world’s leading ocean carriers, providing world-class c... Read more

Project Manager

A.P. Moller - Maersk is an integrated Transport and Logistics company with multiple brands and is a ... Read more

Digital Marketing Executive

We are looking for an experienced and talented Digital Marketing Executive to join our award winning... Read more

1 year placement - Civil Engineering (Ports and Maritime)

Graduates, interns and placements are key to the overall success of CH2M. We invest in initial caree... Read more

Marine Operations Manager

Here at British Steel we’re looking for passionate, hard-working, ambitious and dedicated people who... Read more

View all jobs