Hyster has appointed PortxGroup as a Hyster dealer servicing the Pacific region to bring a level of aftersales service, including safety training and logistical support, previously unavailable to this region.
PortxGroup is a rapidly evolving industry provider of logistics solutions with a wealth of experience in port development projects and materials handling and will represent Hyster in the Commonwealth of the Northern Mariana Islands, the Federated States of Micronesia, the Marshall Islands, Nauru, Palau, Papua New Guinea, the Solomon Islands, American Samoa, Niue, Tokelau, Tonga, Tuvalu and East Timor (Timor Leste).
“Materials handling customers in these Pacific Islands have unique geographical and logistical challenges,” said Simon Munn, vice president, dealer development, JAPIC at Hyster-Yale Group. “Access to service capability and parts availability are key to success, and we believe that the nimble and flexible approach of PortxGroup will provide new solutions for these customers.”
As part of the service offering, PortxGroup will provide training to Hyster customers in the Pacific Islands to keep forklift operators updated with the latest safety standards.
“Training is a key part of a long-term relationship. We want our customers to get maximum productivity out of their Hyster forklifts, and Hyster globally puts such a strong focus on safety, which matches our own safety-first ethos,” said PortxGroup principal, Peter McLean.