{"id":2401,"date":"2009-08-14T12:24:00","date_gmt":"2009-08-14T11:24:00","guid":{"rendered":"https:\/\/portstrategy.nfdtesting.uk\/coastlink\/2009\/08\/14\/innovating-to-stay-connected-to-customers\/"},"modified":"2009-08-14T12:24:00","modified_gmt":"2009-08-14T11:24:00","slug":"innovating-to-stay-connected-to-customers","status":"publish","type":"post","link":"https:\/\/www.portstrategy.com\/coastlink\/2009\/08\/14\/innovating-to-stay-connected-to-customers\/","title":{"rendered":"Innovating to stay connected to customers"},"content":{"rendered":"<p>Economic necessity has lent further impetus to the continuing drive for slicker and sharper relationships between customer and supplier.<\/p>\n<p>The relationships, and therefore the companies, that prosper are those within which suppliers see objectives through customers&#8217; eyes, and as a result are able to deliver solutions to mutual benefit.<\/p>\n<p>This so often involves the tired phrase of &#8216;thinking outside the box&#8217;, but although the phrase is jaded the results it delivers can be startling.<\/p>\n<p>Take the need to protect port operations from the old enemy of corrosion. At the Port of Camden&#8217;s Beckett Terminal, operated by the South Jersey Port Corporation close to the Atlantic on the Delaware River, technology is being &#8216;borrowed&#8217; from the airline industry to combat corrosion.<\/p>\n<p>It&#8217;s in the form of 20 cathodic protection pit assemblies, due for delivery this month, to protect electrical system conduits for the terminal &#8211; though the maritime industry is no stranger to the concept of cathodic protection.<\/p>\n<p>The units are being supplied by Cavotec Dabico, whose vice-president sales and marketing Dan Foster says: &#8220;Ships and port infrastructure are constantly exposed to corrosion &#8211; damage that in time undermines safety and operational efficiency. Our cathodic pit systems drastically reduce corrosion rates on all types of metallic surface.&#8221;<\/p>\n<p>Christian Bernadotte is president of Cavotec Dabico. He saw this development as one of his company&#8217;s key strengths &#8211; the ability to transplant technology from one sector and successfully apply it to another.<\/p>\n<p>&#8220;Offering port operators systems originally designed for the airports sector creates efficiencies for all involved. We hope to provide our customers with more of these synergies in the future,&#8221; he adds.<\/p>\n<p>Just as vital as the offering of &#8216;new&#8217; technology is partnering customers with evolution of existing equipment, and provision of equipment with a keener environmental edge.<\/p>\n<p>Cavotec is supplying technology for Russian ports on the Black Sea and the Baltic, which will allow a smaller carbon footprint than diesel-driven equivalents; an advantage for port and ship staff, as well as nearby communities.<\/p>\n<p>The group is supplying advanced cable reel systems for E-RTG (rubber-tyred gantry cranes) cranes which will work for Russia&#8217;s National Container Company (NCC) at the ports of Novorossiysk on the Black Sea, and Ust-Luga on the Baltic.<\/p>\n<p>Cavotec will deliver six double power units for use at the container terminal at the Novorossiysk Commercial Sea Port, Russia&#8217;s largest commercial deep-sea port operator.<\/p>\n<p>Twenty-two single power units are being supplied to drive 11 new ERTGs at Ust-Luga, 110 km west of St Petersburg. Construction of this container terminal began in 2007, and is set to become the largest facility at Ust-Luga. &#8220;We have recently won some important cable reel orders for STS cranes in non-traditional markets, and have picked up some interesting orders for the electrification of RTGs,&#8221; says Cavotec Specimas ERTG product manager, Diego Sanchez.<\/p>\n<p>Cavotec is also involved in the construction of the new terminal at the Port of Piraeus, close to the Greek capital Athens.<\/p>\n<p>Earlier this year, the group delivered 500 metres of Panzerbelt systems for the first phase of the development, and will supply eight cable reel systems for rali-mounted gantry cranes at the port.<\/p>\n<p>Elsewhere, Cavotec delivered an order from Paceo USA for a cable reel for an ERTG application, and has supplied its Panzerbelt systems for the Turkish port of Bosuran near Istanbul.<\/p>\n<p>&#8220;Cavotec is constantly working on innovating existing systems, and is especially focused on developing solutions that offer safety and environmental benefits. Innovation lies at the core of what we do &#8211; as it always has done,&#8221; says Mr Sanchez.<\/p>\n<p>&#8220;We developed a self-aligning cable guidance system for non-rail mounted mobile machinery that have power cables that need to be placed in trenches. We have a new compact fiber optic rotary joint that will not only be more economical, but will also allow significant reduction of the size of our collector housings,&#8221; he says.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stuart Pearcey investigates the all-important link between cable suppliers and the end client<\/p>\n","protected":false},"author":8,"featured_media":2402,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[],"sponsor":[],"class_list":["post-2401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-container-cargo-handling"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/posts\/2401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/comments?post=2401"}],"version-history":[{"count":0,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/posts\/2401\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/media\/2402"}],"wp:attachment":[{"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/media?parent=2401"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/categories?post=2401"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/tags?post=2401"},{"taxonomy":"sponsor","embeddable":true,"href":"https:\/\/www.portstrategy.com\/coastlink\/wp-json\/wp\/v2\/sponsor?post=2401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}