{"id":2346,"date":"2022-06-15T11:53:00","date_gmt":"2022-06-15T10:53:00","guid":{"rendered":"https:\/\/portstrategy.nfdtesting.uk\/greenport\/2022\/06\/15\/delivering-resilient-supply-chains\/"},"modified":"2026-08-27T13:56:35","modified_gmt":"2026-08-27T12:56:35","slug":"delivering-resilient-supply-chains","status":"publish","type":"post","link":"https:\/\/www.portstrategy.com\/greenport\/news\/products-services-greenport\/delivering-resilient-supply-chains\/","title":{"rendered":"Delivering resilient supply chains"},"content":{"rendered":"<p>A fundamental step to achieving this is the digitalisation of&nbsp;port services, which will give individual companies more&nbsp;visibility over their port transactions and operations and&nbsp;increase the resilience of their systems.<\/p>\n<p>As the world recovers from the Covid-19 pandemic, the&nbsp;underlying importance of efficient and resilient port&nbsp;operations has never been so important. However, the&nbsp;shipping industry still lags behind other sectors in its use of&nbsp;digital technology and a resistance in the industry to change.<\/p>\n<p>This slow adoption of digitalisation in port services prevents&nbsp;fleet operators from using data and systematic&nbsp;communication to improve efficiency, sustainability and&nbsp;costs on their port call their vessels make.<\/p>\n<p>Historically, port operations have been managed by a&nbsp;multitude of manual processes, such as emails and individual&nbsp;phone calls. In fact, many companies still manage their port&nbsp;calls and monitor vessel progress using desktop&nbsp;spreadsheets. This approach is no longer sustainable in a&nbsp;world demanding more accountability and faster decision&nbsp;making from its supply chains.<\/p>\n<p>The additional data management handling work required&nbsp;of manual processes not only reduces productivity, it leads&nbsp;to a fragmented approach to port services that is no longer&nbsp;suitable in today\u2019s interconnected world. In other words, the&nbsp;increasing complexity of supply chains requires increasing&nbsp;resilient business models, which will also drive the&nbsp;digitalisation of port services.<\/p>\n<p>The Covid-19 pandemic has helped to accelerate this&nbsp;trend. Increasingly, businesses are seeking to spread risk by&nbsp;bring their operations closer to home, using networked&nbsp;manufacturing, or spreading their activities across multiple&nbsp;geopolitical regions. This is the case across a range of key&nbsp;sectors, it means cargo carriers will find themselves calling at&nbsp;more new and unfamiliar ports in the future.<\/p>\n<p>The need for digitalisation is also driven by rising market&nbsp;demands for improved sustainability. While cargo and vessel&nbsp;owners have their own commitments to operating&nbsp;sustainably under the Sea Cargo Charter, it is their customer&nbsp;and their customers\u2019 customers, that will apply the greatest&nbsp;pressure for improved sustainable practices and provide a&nbsp;licence for them to operate. Increasingly, both these&nbsp;stakeholder groups are putting their money where their&nbsp;mouth is and pushing companies to adopt sustainability as a&nbsp;business-critical function.<\/p>\n<p><strong>Delivering sustainability<\/strong><\/p>\n<p>Across the shipping industry, sustainability and digitalisation&nbsp;go hand in hand as data helps to highlight and subsequently&nbsp;minimise inefficiencies, in particular reducing fuel consumption&nbsp;in last mile of voyages and minimising unnecessary emissions.<\/p>\n<p>Lengthy port waiting times around the world further&nbsp;demonstrate the need for quicker adoption of digitalised&nbsp;port services. Insight and analysis of data collected across&nbsp;thousands of port calls and available through a central,&nbsp;digital hub can be used to help vessel and cargo owners&nbsp;optimise their approach to ports with long waiting times and&nbsp;continue to operate safely and sustainability.<\/p>\n<p>Using a digital hub with standardised operating systems&nbsp;can save time and money for businesses simultaneously&nbsp;managing vessels in several ports around the world. A digital&nbsp;hub allows vessel owners and operators to implement and&nbsp;monitor the application of standard practices across all port&nbsp;call activity and allows them to gather all their data in one&nbsp;place for easier analysis.<\/p>\n<p>Digitalised and integrated as a global hub, port services&nbsp;management systems provide vital data and benchmarking&nbsp;to support real time decision making on a short-term basis&nbsp;and in the longer term, on sustainability measurements.<\/p>\n<p>Companies that fail to digitalise will see their competitors&nbsp;pull ahead as they find ways to improve operations, lower&nbsp;costs and meet their sustainability commitments.<\/p>\n<p><strong>Digital collaboration<\/strong><\/p>\n<p>At present, the potential of digitalisation remains underutilised,&nbsp;with less than half of all seaborne vessel movements currently&nbsp;using digital hub solutions for port services. This means there&nbsp;is huge scope for improvements in resilience, transparency&nbsp;and sustainability across the board.<\/p>\n<p>The shipping industry is still a people business but the move&nbsp;for digitalisation requires a change in mindset to take full&nbsp;advantage of the available digital solutions, which will end the&nbsp;opacity that is eroding efficiency for vessel owners and&nbsp;operators. User-friendly technology offers a route to eliminating&nbsp;a silo-based culture, in which it is difficult for owners to monitor&nbsp;port services activities and coordinate their fleets.<\/p>\n<p>Digitalising port services via a central hub solution improves&nbsp;access to this store of data, provides end-to-end visibility of&nbsp;what needs to be managed during the first and last mile of a&nbsp;voyage, and ultimately delivers more efficient, lower-cost port&nbsp;calls and a safer and more sustainable shipping industry.<\/p>\n<p><strong>System integration<\/strong><\/p>\n<p>In recent years S5 Agency World has&nbsp;worked with its vessel owning partners to&nbsp;integrate digital systems to improve how&nbsp;they manage port calls for all the vessels in&nbsp;their fleets. Recently S5 has invested in its&nbsp;partnership with Nordic Hamburg, working&nbsp;with the ship-owner to integrate its IT&nbsp;systems as part of an ongoing automation&nbsp;project.<\/p>\n<p>Beyond simple digitalisation of&nbsp;local port agency activities, the project&nbsp;supports Nordic Hamburg\u2019s own IT&nbsp;applications and systems.<\/p>\n<p>As a full-service ship-owning company&nbsp;with offices across Europe and Asia the&nbsp;integration helps Nordic Hamburg to&nbsp;manage the flow of financial documents&nbsp;across the business in support of its fleet of&nbsp;bulkers, tankers and container vessels.<\/p>\n<p>Automation of the data flows ensures that&nbsp;key documents are available in a timely&nbsp;manner and operators and vessel charterers&nbsp;see no disruption to their activities caused&nbsp;by administrative delays when accessing&nbsp;essential port services.<\/p>\n<p>The work S5 has been doing connects a&nbsp;range of operational and financial activities&nbsp;onboard and onshore to make port call&nbsp;management processes smoother. The S5&nbsp;integration works with Nordic Hamburg\u2019s&nbsp;own systems for nomination and purchase&nbsp;order creation, as well as funding and the&nbsp;coding of invoices. The integration feeds&nbsp;Nordic Hamburg internal IT systems for&nbsp;port-related activities and agency-related&nbsp;approvals, simplifying the flow of invoices&nbsp;across the organisation<\/p>\n<p>As well as improving approval flows across&nbsp;the business, the integration allows us to&nbsp;save considerable time by freeing up&nbsp;resources that previously were dedicated to&nbsp;the simple administration of finance activity,&nbsp;including reconciliation, accruals, invoicing&nbsp;and payments.<\/p>\n<p>Nordic Hamburg Group provides a&nbsp;commitment to transparently and efficiently&nbsp;managing the flow of information between itself, its co-owners and the operators and&nbsp;charters of its vessels. The integration with&nbsp;S5 systems delivers a live feed of data that&nbsp;supports this important aim and establishes&nbsp;a basis from which further automation of IT&nbsp;systems can proceed as the shipping&nbsp;industry aims to deliver services safely and&nbsp;more sustainably for all parties.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As supply chains become more complex, with decentralised production and distribution\u00a0centres, vessel and cargo owners need two key things: Transparency and clear communication,\u00a0writes Jason Berman, CCO, S5 Agency World<\/p>\n","protected":false},"author":8,"featured_media":2347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[22],"tags":[508,481],"sponsor":[],"class_list":["post-2346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products-services-greenport","tag-s5-agency-world","tag-supply-chains"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/2346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/comments?post=2346"}],"version-history":[{"count":1,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/2346\/revisions"}],"predecessor-version":[{"id":2348,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/2346\/revisions\/2348"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/media\/2347"}],"wp:attachment":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/media?parent=2346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/categories?post=2346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/tags?post=2346"},{"taxonomy":"sponsor","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/sponsor?post=2346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}