\u201cWhen you look at any of the surveys relating to retention, money doesn\u2019t actually figure that high. Money is important and certainly will be in the top 10 but not at number 1 or 2,\u201d he says. \u201cThe sort of things people are looking at are really good management, the culture of the organisation, training and development prospects, the opportunity for promotion and wider benefits.\u201d<\/p>\n
Spinnaker’s Phil Parry agrees: \u201cWe always ask what is your motivation to leave and very rarely is it a reason of money. A lot of the time it is personal issues \u2013 disliking the boss, no room for promotion \u2013 and often high-performance people say \u2018I\u2019m bored\u2019. With junior staff, it often relates to training, or the lack of it.\u201d<\/p>\n
There is, of course the age-old fear that if you spend bucket-loads on training, your well-trained people will simply be snapped up by others. But as British International Freight Association (BIFA) put it recently: \u201cContrary to popular belief, staff do not up and leave to work for a competitor as soon as they have received training. Indeed, they are likely to feel refreshed, more valued and show increased commitment as a result. The best investment you can make, therefore, is in the individuals at the forefront of your operation. The payback in improved customer service, quality, new business and staff loyalty will be immeasurable. Training should be top of your budget plans.\u201d<\/p>\n
The key to all of these things, whether benefits, working environment or career path, is communication, says Phil Parry. \u201cA lot of people say \u2018I only found out after I resigned how much they liked me\u2019. There is an increase in interest in staff engagement programmes at the moment \u2013 very much realising that it is not just cash, it is about treating staff well and saying thank you and showing that their ideas are listened to and important.<\/p>\n
\u201cUltimately the effect of a pay increase is pretty short-lived. Everybody wants one \u2013 but it doesn\u2019t necessarily retain them.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
There are only two reasons why people change jobs, says Mark Charman at Faststream: \u2018something changed\u2019 or \u2018something didn\u2019t change\u2019.<\/p>\n","protected":false},"author":8,"featured_media":8190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16],"tags":[],"sponsor":[],"class_list":["post-8189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-concessions-investments"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/8189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/comments?post=8189"}],"version-history":[{"count":1,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/8189\/revisions"}],"predecessor-version":[{"id":8191,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/posts\/8189\/revisions\/8191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/media\/8190"}],"wp:attachment":[{"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/media?parent=8189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/categories?post=8189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/tags?post=8189"},{"taxonomy":"sponsor","embeddable":true,"href":"https:\/\/www.portstrategy.com\/greenport\/wp-json\/wp\/v2\/sponsor?post=8189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}