ICTSI streamlines with Navis partnership

Manila International Container Terminal Manila International Container Terminal is one of 31 ICTSI terminals. Credit: ICTSI

International Container Terminal Services (ICTSI) has partnered with Navis to use the N4 terminal operating system within its 31-terminal network and improve overall site functionality.

ICTSI currently operates N4 at 17 of its terminals and the partnership allows for N4 to be more easily adapted to its global business model. It also enables ICTSI to deploy a global business intelligence solution – bridging data across terminals and connecting to monitoring and reporting functions for increased clarity and insight around business decisions.

“This agreement allows ICTSI to consolidate the execution of its strategy and address changes and resources on a holistic basis rather than by individual terminal,” said Bruce Jacquemard, chief customer officer at Navis.

Cloud-based goals

With a current focus on improving process and performance, ICTSI is also working to further streamline operations and eventually evolve to cloud-based solutions in close coordination with Navis.

“This new agreement removes administrative and transactional complexity, focusing the relationship on the delivery of technologies to drive operational results. We have an agreement that puts the focus on moving the products forward into the cloud,” said Brian Hibbert, chief information officer at ICTSI.

This scalable approach is planned to allow ICTSI to adjust to the evolving global terminal landscape and reduce the need for localised resources and infrastructure, especially in areas where they are difficult to deploy and maintain. In turn, ICTSI, along with Navis can drive innovation and efficiency across all sizes and scale of terminal operations.


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