Goods tracker portal

OCEAN (Online Container Enquiry Analytics Notifications) allows port users to track up to 200 containers simultaneously, providing real-time information on estimated vessel arrival times, actual arrival times, when a container is landed, when it is cleared for collection, when it is booked to road haulage or a rail service and what time it departed the port.

Adam Ramsey, commercial director at the port said that it had become difficult for shippers to track their goods thanks to increasing pressure on global supply chains. “This new service provides a wide range of data and sets a new standard in transparency,” he said.

“Not every user wants the same information and our team spoke to a wide variety of end users to find out exactly what each wanted. The focus of development has been on human-computer interaction and user experience, providing the right data in a way that is simple to use and delivers on customer needs.”

In addition to container-specific information, the OCEAN dashboard provides a range of terminal status report, such as current terminal density in teu, the progress of vessel unloading/loading, vehicle booking service information and haulier turnaround times.