Do-it-yourself or bring in the experts?

The industry is divided over the merits of using consultants versus ports setting up their own systems. Accenture says (perhaps surprisingly) both have their uses.

KPI input from the terminal operators is vital "because they know their business inside out". Credit: William Cho

The industry is divided over the merits of using consultants versus ports setting up their own systems. Accenture says (perhaps surprisingly) both have their uses.