Respect goes both ways
Senior management need to become fully involved for continuous improvement to be accepted and implemented by staff, says Tom Szwajkos, a consultant with US-based TR Pallen & Associates. “Also, if you have union personnel, you must get them involved as part of the continuous improvement team.”
Senior management need to become fully involved for continuous improvement to be accepted and implemented by staff, says Tom Szwajkos, a consultant with US-based TR Pallen & Associates. “Also, if you have union personnel, you must get them involved as part of the continuous improvement team.”
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