MEASURING AND MANAGING EMPLOYEE PERFORMANCE

As ports and stevedoring companies have struggled to meet the demands of an increasingly competitive environment by changing the way that people work, a variety of performance management or performance appraisal systems have come in and out of favour. However, there has been surprisingly little research on the type of performance management systems and practices that are actually in use in the port sector, and under what conditions different approaches are most likely to support highly effective performance by staff.