Remote workforce planning a priority

Navis surveyed over 165 customers across the globe and explored the impact COVID-19 is having on terminals, the top concerns they are facing and how technology is playing a role in the shift to remote operations.

According to the report, due to COVID-19, 89% of respondents are seeing a moderate or greater impact on their business, causing the need to adapt their operational strategies to the changing landscape. As terminals are shifting their operations, safety on site (26%) and planning and managing a remote workforce (16%) were cited their top concerns. The need for remote solutions to continue operations successfully were universally accepted across the board.

Due to the need for terminals to support a remote workforce able to coordinate effectively with essential on site staff, all at an accelerated pace, they are leveraging technology to make a smoother transition for their operations and employees. Respondents noted they already had some roles being performed off-site including, vessel (26%), yard (19%) and stowage (16%) planning, but were interested in moving other operations roles virtual. 57% of respondents felt well prepared to handle those rapid shifts in operations.