Solving supply chain issues first hand

The offices are a unique combination of infrastructure ownership and end-to-end services provide customers with more resilience and bespoke solutions for their supply chains.

“Our asset appropriate approach is a step-change for the freight forwarding industry that puts customers in the driving seat with more visibility and control and giving them confidence to trade in today’s global market,” said Beat Simon, group chief commercial officer, logistics at DP World.

“As we continue to grow our freight forwarding footprint, we are building a network that will cover more than 90% of global trade. We are focused on densifying our network as we build a best-in-class, strong and resilient global capability.”

Supply chain resilience

Fuelled by global trade disruptions, businesses are now prioritising dynamic strategies to build resilience into their supply chains, according to Economist Impact research.

The traditional asset-light freight forwarding model, which moves cargo via third parties, has proven to be susceptible to disruption at key chokepoints and can have knock-on effects for inventory and fulfilment planning for businesses and their customers.

DP World’s expansion comes at a pivotal time for the global logistics and supply chain industry with businesses seeking increased control over their supply chain.

By expanding its freight forwarding offering, with a focus on air and ocean freight, DP World said it will deploy its ‘toolbox’ of services or capabilities made up of ports, terminals, warehouses, trucks, rail and shipping services to increase control and resilience, this will be supported by proprietary digital technology.

Miami is the latest office to open its doors. DP World now operates 100 branches launched in the last eight months, with more to come.

The growing service currently spans order and origin management, port handling and freight management for ocean and air and at-destination services such as customs, drayage, logistics, last-mile delivery, deconsolidation and bonded warehousing services.

This is all accessed through a single digital window that is backed by an integrated global services centre made up of over 500 IT specialists. The advanced digital system means that customers can track their goods in real time and fully manage their cargo journey.