Global management consultant, Accenture, has established a Ports Center of Excellence in Hong Kong to help provide terminal operators with process and technology expertise to improve performance, operations and enterprise.

Specialists at the centre are implementing Accenture Port Solutions (APS), a portfolio of industry-specific technology solutions combined with business consulting and outsourcing services, to help clients create the business analytics capability required to cope with both short and volatile economic cycles in the ports industry.
Eric Schaeffer, global managing director, Automotive, Industrial Equipment, Infrastructure, Accenture, said: “Our Ports Center of Excellence supports our clients who are operating in a highly dynamic economic environment which requires improved operational efficiency and the ability to collaborate with a range of organisations across the global supply chain to meet the changing needs of customers.”
The centre was at the heart of the recent collaboration with Hong Kong’s Modern Terminals Limited (MTL) in the design, implementation and ongoing support of a new terminal operating system on the Navis N4 terminal operating system (TOS) platform.
MTL’s previous TOS had approached its system capacity limit. By moving to N4, MTL’s operation is running on a sustainable technology infrastructure adhering to international standards, supporting the operator’s long-term growth strategy.
As well as technology implementation, Accenture’s clients can also benefit from help desk, application development, maintenance and support and infrastructure services, including systems management, storage management, disaster recovery and managed hosting.