A new mobile app from North P&I is looking to ease the incident evidence gathering burden for marine professionals.
The MRCE Handbook mobile app from North P&I seeks to help senior officers, surveyors and shore-based technical and marine personnel gather evidence quickly and efficiently, using standardised formats on mobile phones and tablets.
“Evidence that is gathered and preserved at the time of the incident is invaluable to the resolution of claims and disputes,” said Colin Gillespie, director (loss prevention), North.
“Using digital tools to streamline its collection helps with speed and accuracy, making it more likely that a comprehensive and objective record of events is established. Timely collection reinforces the value of evidence, both for pursuing and defending claims.”
Real-time reporting
The MRCE Handbook app is available 24/7, allowing users to generate a checklist based on the types of incident, available evidence and to upload information on each checklist item - online and offline - to generate a standardised report to share with the shipowner or manager.
Compatible with iPhones, Androids and tablets, the app is free to access for all North entered members and correspondents.
It offers clear guidance on best practice in evidence-gathering methods and covers incidents such as those involving people or cargo, those caused by vessels (including pollution) and those relating to H&M claims or commercial disputes.
“Once the facts are known, they can be used to demonstrate compliance or determine liability, but also to learn and help prevent similar incidents from happening in the future,” said Mike Salthouse, global director (claims), North.
“Mobile devices are commonly used to capture still and video images as incidents unfold. Having The MRCE Handbook app to hand will increase awareness that formalised evidence gathering and reporting is also required and can be accomplished more easily than ever before.”
