Hiab has launched a new mobile app to help operators make the most of Hiab equipment.
MyHiab provides features and content about Hiab’s range throughout its lifecycle, allowing users to better plan their working day.
The ‘digital companion’ allows users to troubleshoot when things are not as expected and can be used to directly call the nearest Haib service centre if need be. In the initial release, Hiab can also contact users with essential equipment and service information.
“Hiab operators are our biggest fans and the most influential advocates of our solutions,” said Michael Bruninx, senior vice president, Services, Hiab.
“This app is designed to support and simplify their workday. It also makes it possible for us to reach them directly and learn more about their challenges to create better solutions.”
Available for both Android and iOS, the app can be downloaded in local language versions in Finland, France, Germany, Ireland, Netherlands, Sweden, the UK and the US. More markets and language versions will be added during the year.
The initial release contains mostly content about HIAB loader cranes, MULTILIFT demountables and MOFFETT truck mounted forklifts, with some content about other load handling equipment.
“MyHiab makes it possible to have daily touchpoints with our users, not limited to visits to workshops or on-road assistance,” said Bruninx.
The app is a natural evolution from HIPERFORM, says the company, Hiab’s suite of smart solutions to make the most of Hiab’s equipment.
