APMT terminals re-open after cyber crash

05 Jul 2017
APM Terminals

APM’s website is currently displaying a message asking visitors to “visit individual terminal pages or contact the terminal customer service centre directly”

All APM Terminals facilities affected by a cross-border cyber attack last month are now open, according to parent company AP Moller Maersk.

Maersk said that operations are stabilising and productivity is increasing across APM Terminals following an attack by the so-called “Petya” virus.

However, on its website it stated: “As opposed to previous communication, at this point we understand the source to be a virus also called ‘NotPetya’. We cannot comment further while we continue the investigations into the source of the attack in co-operation with our partners and agencies.”

APMT’s website is currently displaying a message asking visitors to “visit individual terminal pages or contact the terminal customer service centre directly.”

In a statement on its website Maersk explained the Maasvlakte II terminal in Rotterdam is now open for export and import operations via the gate and it expected to initiate vessel and rail operations on Thursday, July 6.

According to Maersk, Maersk Line’s major IT systems are functional and Maersk Line’s online booking portal My.Maerskline.com is online.

The portal has restored normal traffic levels, but more functionalities are expected in the coming days.

Damco remains operational across its main products, and is currently working through significant backlogs of its EDI bookings from the past days, said Maersk.

APM Terminals Los Angeles, is said to be overcoming technical challenges and getting closer to operating at full speed after a three-day closure.

A total of 17 shipping container terminals run by APM Terminals were hacked, including two in Rotterdam and 15 in other parts of the world, Dutch broadcaster RTV Rijnmond reported as news of the attack broke.

Following the attack, iContainers said it had been left temporarily limited in terms of taking bookings and managing operations related to merchandise.

Klaus Lysdal, vice president of sales and operations at iContainers, commented: “Considering the importance and value of what the industry does, it is ill-prepared for an attack such as this. One would have thought that Maersk was perhaps the carrier with the highest level of protection.”

Freight & Trade Alliance (FTA) and the Australian Peak Shippers Association (APSA) have been in discussion with executives from Maersk Line, Patrick and DP World in terms of direct costs resulting from the Maersk cyber-attack.

Stevedores DP World has confirmed it will offer an additional two days free storage for Maersk customers and will reconsider an extension should delays in cargo release continue longer than initially anticipated. Patrick has also confirmed extended arrangements will be offered to Maersk customers.

Referring to terminal storage and detention in Oceania, Maersk Line said: "Maersk Line will "stop the clock" on Detention and Demurrage in Oceania in all ports for the period of 27 June up to an including July 7. This means that Maersk Line will credit our customers for any additional D&D or direct port storage costs incurred during this period as reasonably caused by delays relating to the cyber attack on our systems.”

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